Turbulin Hosted Call Center application - C³ (Converged Communications Center) – gives your company the features and functionality of our world class call center solution without the large upfront expense and on-going maintenance related to on-premise based systems. You can quickly connect your Virtual Call Center or At-Home agents from anywhere in the world or get your in-house contact center running in a fraction of the time!

The C³ Hosted Call Center application is quickly available, extremely intuitive, and repeatedly proven to increase productivity and customer service. With more and more industries and companies moving to the At Home Agent model, C³ will enable your company to keep with this growing trend – all while decreasing your overhead and increasing your revenue.

The features of our hosted call center will improve your agent's efficiency to decrease your company's overall expenses.

• Outbound, Inbound and Blended campaign capability
• Complete Predictive Dialer with Power, Preview and Manual Dialing Options
• Multiple ACD and IVR Features
• Custom Web and Software Integration
• Standard and Custom Reporting
• Unlimited Call Recording
• Dynamic Scripting Tool

The benefits of our hosted call center will improve your company's bottom line by boosting your return on investment.

• At Home Agents and Managers Work Virtually Anywhere
• Virtual Call Centers Minimize Capital Investments
• Decreased Overhead
• Increased Productivity and Profits
• Campaign Management
• Manage Regulatory Compliance
• Rapid Implementation
• Robust Reporting

The C³ Hosted Call Center system is located in our secure data center that is proactively managed 24x7 to ensure your call center is always operational. In addition to redundant network connections and power supplies in our Data Center, our fully-dedicated support team helps ensure that you maintain the maximum uptime and benefit from your C³ hosted application. All you will need to get started is a PC, headset, and high-speed internet connection.

You don't have to be a large contact center or big name company to justify the benefits that come with advanced, hosted contact center features. Call us today to get on the road to SUCCESS faster!